xbajee 1 Privacy Policy

This Privacy Policy ("Policy") is issued on behalf of the organization ("we", "our") that operates the xbajee 1 platform. This Policy describes what information is collected about you when you use xbajee 1's website, mobile application, and related services, how that information is used, and under what circumstances it may be shared with third parties.

By using xbajee 1's services, registering, or accessing our platform, you are considered to have accepted the terms of this Policy. If you have any questions about this Policy, please contact our support team — they are available in both Bengali and English, 24 hours a day, seven days a week.

This Policy has been prepared in accordance with applicable data protection laws and regulations in Bangladesh. The terms "user" or "you" in this document refer to any registered or unregistered visitor to the xbajee 1 platform. Our Terms and Conditions apply alongside this Privacy Policy.

xbajee 1 collects user information through various methods and for various purposes. This information is collected under the categories listed below:

2.1 Registration and Identity Information

Information you provide directly when creating an account includes:

• Full name and date of birth
• Mobile number and email address
• Username and password (stored in encrypted form)
• National ID card or similar government-issued ID details (for identity verification)

2.2 Financial Information

Information collected as part of the deposit and withdrawal process:

• Transaction details via bKash, Nagad, Rocket, or bank transfer
• Transaction amount, date, and transaction reference number
• Account balance and betting history

Financial information is stored under the highest security protocols. We never collect your mobile banking PIN or bank password.

2.3 Device and Technical Information

When you browse xbajee 1 or use the app, the following information may be recorded automatically:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Device identification information and screen resolution
• Page visits, session duration, and click patterns
• Data from cookies and similar tracking technologies

2.4 Communication Information

When you contact our support team via live chat or email, that conversation may be recorded for the purpose of resolving issues and improving service quality.

xbajee 1 uses collected information for the following legitimate purposes:

3.1 Account Management and Service Delivery

This information is used to create, verify, and manage your account; to process transactions and maintain deposit and withdrawal records; to manage bonus and reward programs; and to ensure the smooth operation of gaming services.

3.2 Security and Fraud Prevention

Your information is used to prevent unauthorized access to accounts, detect suspicious transactions, and comply with anti-money laundering regulations. These measures are essential to protecting your account and funds.

3.3 Responsible Gaming

Analyzing user gaming patterns to identify potentially problematic behavior and offering assistance when needed is part of our ethical responsibility. Operations are conducted in accordance with xbajee 1's Responsible Gaming Guidelines.

3.4 Service Improvement and Personalization

Analytical data is used to improve platform functionality, display relevant games and offers, and refine your experience based on your preferences.

3.5 Communication and Customer Support

Your contact information is used to send important account notifications, transaction confirmations, OTP verification, and to provide support.

xbajee 1 uses cookies and similar technologies to keep the website and app running properly. Cookies are small data files stored in your browser that help manage sessions and remember user preferences.

4.1 Essential Cookies

The core functions of the website are not possible without these cookies. They maintain login sessions, validate security tokens, and temporarily hold form data. These cannot be disabled.

4.2 Analytical Cookies

Analytical cookies are used to understand which parts of the platform users spend the most time on and where they encounter difficulties. This information is compiled in a completely anonymous manner.

4.3 Cookie Controls

You can manage cookies through your browser settings. However, disabling essential cookies may cause some platform features to not work properly. Detailed instructions for managing browser cookies can be found in the relevant browser's help center.

xbajee 1 applies industry-standard technical and administrative measures to protect user data. Our core security framework is described below:

• SSL Encryption: All data transmitted between the platform and your device is encrypted using SSL/TLS technology.
• Password Hashing: Your password is never stored directly — it is hashed using strong cryptographic algorithms.
• Two-Factor Verification: OTP-based verification prevents unauthorized access to accounts.
• Access Controls: Only authorized staff have limited access to user data, and only when necessary.
• Regular Audits: Regular technical reviews are conducted to ensure the effectiveness of security measures.
• Data Backup: Backups are maintained in a secure and encrypted manner to ensure data is not lost.

However, complete security on the internet cannot be guaranteed. Please stay vigilant about your account security — use a strong password and do not share your login details with anyone.

xbajee 1 may share user information with third parties in limited and specific circumstances. These circumstances are clearly outlined below:

6.1 Payment Processors

The necessary transaction information is shared with the relevant payment processing organizations to complete transactions via bKash, Nagad, Rocket, and bank transfer. These organizations operate under their own privacy policies.

6.2 Technology and Service Providers

Limited information may be shared with trusted technology partners for game operations, data analysis, and cloud services. These partners are contractually bound to follow our guidelines and privacy standards.

6.3 Legal Obligations

Relevant information may need to be disclosed to authorities due to a court order, government directive, or legal obligation. In such cases, we provide only the information required within the limits of the law.

6.4 Fraud Prevention

Relevant information may be shared with regulatory bodies or law enforcement authorities when required for investigations into serious fraud or money laundering.

As an xbajee 1 user, you have the following rights regarding your personal information:

7.1 Right to Access Information

You may request to know what information we hold about you at any time. After verification is complete, we will provide you with the relevant information within a reasonable time.

7.2 Right to Correct Information

If any of your stored information is incorrect, let our support team know. We will make the correction after appropriate verification.

7.3 Account Closure and Request to Delete Information

You may request to close your account. However, certain transaction records must be retained for a specified period in compliance with legal obligations and anti-money laundering regulations.

7.4 Opting Out of Marketing Communications

If you do not wish to receive promotional messages or notifications, you can cancel your subscription through account settings or via the support team. Transaction confirmations and security notifications are not covered by this.

To exercise these rights, contact our customer service team directly via live chat or email. We respond in Bengali and English 24 hours a day.

xbajee 1 retains user information only for as long as it is needed to fulfill the relevant purpose or is required by law.

• Active account data: For the entire period the account remains open.
• Financial transaction records: For the period specified by applicable laws and regulations (generally at least five years).
• Customer support communication records: For a reasonable period after the issue is resolved.
• Analytical data: Generally anonymized and retained for the long term.

Once the specified period has passed, information is securely deleted or anonymized so that no individual can be identified from it.

All casino and betting activities on xbajee 1 are for persons aged 21 and above only. We do not knowingly collect or process information from anyone under the age of 21.

An age verification process is carried out at registration. If we have reason to believe that a minor has created an account, that account will be suspended immediately and the associated information will be deleted.

If you become aware of an account belonging to a minor, please notify our support team immediately.

This Privacy Policy may be updated from time to time. Before any changes take effect, we will note the new date on this page. In the case of significant changes, registered users will be notified directly by email or through the app.

To learn more about xbajee 1 and understand the scope of our operations, you may read the About Us page.

If you have any questions or concerns about this Policy, please contact us:

For general queries, you can also visit our FAQ section — it has answers to many questions about accounts, payments, and gaming.